Swift and Reliable Contact-Free Delivery
Orders over £249 qualify for free, fully insured delivery across the UK mainland, while a nominal fee of £9.95 applies to orders below this amount. Up-to-date dispatch times are clearly indicated for each individual product. Once your order is processed, your new window dressings typically arrive the next working day, with remote areas potentially requiring an additional one or two days. Upon collection by one of our courier partners, you will receive an email containing a tracking number and link, enabling you to monitor your delivery's progress right to your door. Given the current surge in demand for delivery services, please anticipate slightly extended delivery times.
Serving the Entire UK
Currently, we only offer delivery services to England, Scotland, and Wales. We are actively preparing to expand our delivery services to other regions. Please follow our official social media channels and website for the latest updates. Thank you for your patience.
FAQs
Where Is My Order?
You can track your order using our order tracking system. We will also send you an email once your parcel is ready for dispatch, which will include a tracking number so you can monitor the delivery directly with the courier.
What Are Our Delivery Times?
You can track your order using our order tracking system. We will also send you an email once your parcel is ready for dispatch, which will include a tracking number so you can monitor the delivery directly with the courier.
Is It Possible To Have My Order To An Alternative Address?
Certainly. We are fully equipped to deliver to alternative addresses. Many of our customers choose to have their orders sent directly to their workplace, and we are happy to facilitate this.
Where Can We Deliver?
Currently, we only offer delivery services to England, Scotland, and Wales. We are actively preparing to expand our delivery services to other regions. Please follow our official social media channels and website for the latest updates. Thank you for your patience.
Will I Receive a Notification About The Dispatch?
Certainly. When your order is ready for dispatch, we will notify you via email, providing a scheduled delivery date and a tracking number.
What Happens If I'm Not Available When The Delivery Arrives?
If you're not available when the delivery arrives, the driver will leave a card with instructions on how to reschedule the delivery for a more convenient time. Rest assured, there is no additional charge for re-delivery.
What Should I Do If My Parcel Is Damaged?
All our deliveries are fully insured against damage. If you observe any damage to the packaging, please note 'damaged' on the delivery receipt. Should you find the items themselves are damaged upon inspection, we sincerely apologize. Kindly contact our customer service team, and we will promptly arrange the necessary after-sales service for you.